How can we help?
Find answers about verification, escrow, KYC, registration and more.
For Buyers
Searching, inquiries, site visits, escrow, registration.
42 articles →For Sellers
Posting properties, verification, pricing, payouts.
34 articles →Documents & KYC
Title, EC, patta, Aadhaar, bank verification.
28 articles →Payments & Escrow
Deposits, releases, refunds, commissions.
19 articles →Site Visits
Booking, types, what to expect, safety.
16 articles →Disputes & Refunds
Filing, mediation, outcomes, timelines.
14 articles →For Agents
RERA, commissions, lead management.
22 articles →Account & Security
2FA, password, notifications, privacy.
18 articles →Top articles this week
Most-read help articles from buyers and sellers.
How does TrueAcre Escrow protect my money?
Funds are held in an RBI-regulated escrow account and released only after registration completes.
The 16-document verification checklist explained
What each document means — title deed, EC, patta, pahani, mutation — and what we check.
Aadhaar OTP keeps failing — what do I do?
Most failures are due to the mobile number not being linked. Steps to update it via UIDAI.
What to expect on a site visit
A 12-point checklist for first-time buyers, plus what TrueAcre agents will help you check.
How to file a dispute
If the property doesn't match the listing, here's how to file and what we'll do next.
TrueAcre commission & fees explained
2% take rate, refundable inspection fee, and what's free.
Posting your first property — step by step
15-minute setup with photos, documents, and pricing tips.